Topic
enterprise
Business Salesforce Acquires Customer Service AI Firm Fin for $3.6 Billion
Salesforce announced a $3.6 billion acquisition of Fin, the AI-first customer service company formerly known as Intercom. The deal adds Fin's proprietary Apex model and AI agents that resolve 76% of customer queries, complementing Salesforce's Agentforce platform which generates $1.2 billion in annual recurring revenue. The transaction is subject to regulatory approval and expected to close by Q4 2026.
Technology Making AI usable for UK business leaders: Natural language and unified data foundations key
UK business leaders can now query enterprise data in plain English, thanks to new natural language AI tools. Databricks' UK&I Managing Director explains how moving to modern data architectures like 'lakebase' is key to making AI a business advantage.
Technology Getac ZX80W rugged tablets bring Windows 11 and AI to logistics and defence
Getac introduces the ZX80W and ZX80W-EX rugged tablets, combining an 8-inch Windows 11 on ARM platform with Qualcomm AI Engine for on-device analytics. MIL-STD-810H, IP67, and ATEX certifications suit logistics, utilities, and defence. The ZX80W-EX adds explosive-environment safety.
Technology Former DOGE Members Launch AI Startup Special with a16z Funding
Former Department of Government Efficiency members Nate Cavanaugh and Justin Fox have launched a startup called Special, aiming to bring an AI-powered operating system to critical American industries. The venture has secured funding from a16z led by Marc Andreessen, along with other high-profile investors. Their first vertical is senior care under FigureHealth.
Technology If AI transparency rules weaken, enterprise tech teams will inherit the risk
As European regulators consider delaying or softening high-risk AI transparency requirements, the risk does not disappear; it moves downstream to enterprises deploying the systems. Tech leaders must prioritize architectures that enable explainability, auditability, and appropriate uncertainty handling over mere compliance paperwork.
Manufacturing Brother MFC-L8970CDW: Compact Yet Powerful Enterprise Printer
The Brother MFC-L8970CDW offers a compact, upgraded solution for enterprise printing needs. With a 33ppm print speed and enhanced features, it supports efficient office operations. Despite its smaller size, it maintains high print quality and sustainability.
Technology Unlocking Business Value with Enterprise Storage
Enterprise storage technology is evolving from a cost center to a strategic asset, offering rapid ROI and significant cost savings. By leveraging software-defined storage and automation, businesses can achieve payback in under a year, enhancing both operational efficiency and revenue growth.
Business Lottery Grant Boosts Fenland Paint Recycling Startup
Remo, a paint recycling enterprise in Cambridgeshire, has secured a £400,000 National Lottery grant. This funding will enable the company to expand operations, hire more staff, and increase service availability.