Insurance #health insurance#claims
Health Insurance Claims Satisfaction Drops as Unexplained Rejections Rise, Report Finds
According to Policybazaar's 'Is India Happy with Health Insurance Claims? 2.0' report, satisfaction with health insurance claims is moderate at 82.8 out of 100, but a sharp rise in unexplained claim rejections and reliance on reimbursement are eroding consumer trust. 73% of dissatisfied claimants say they were not given a clear reason for rejection, up from 53% in 2023. The report calls on insurers to shift underwriting to onboarding and eliminate vague denial terms.
Jun 22, 2026 1 source