security risk

Why Your Help Desk Remains the Biggest Security Risk in Your Organization

TechRadar reports that help desk social engineering attacks, like those that hit MGM Resorts, Marks & Spencer, and Harrods, bypass most security controls. AI has amplified the threat, with phishing scams up 85% and average losses doubling to $2,060. Best practices include hardening identity operations and tying device enrollment to identity.