Topic
loyalty
E-Commerce & Marketplaces Digital Trade #retail#time
Time, Trust and Personalisation to Become Retail's New Currencies by 2047, Say Retail Leaders
At the 4th ETRetail ShopFWD Summit 2026, retail leaders predicted that time, trust and personalisation will become retail's new currencies by 2047. The panel discussed experience as a currency, with Shoppers Stop's personal shoppers contributing 26% of business while making up only 3% of employees.
Aug 26, 2026 1 source
Technology Artificial Intelligence #mcdonalds#data privacy
McDonald's Built a 515-Page Dossier on a Customer. It Predicts He'll Never Leave
A WIRED reporter requested his personal data from McDonald's and received a 515-page file containing predictions about his future visits, spend, and loyalty. The report shows how a loyalty program's transaction data feeds predictive analytics, with an attrition likelihood of 0 and expected spend of $29.15 over six weeks.
Aug 12, 2026 1 source