Last Mile Delivery #last mile delivery#carrier diversification
Carrier diversification unravels the last-mile delivery duopoly as shippers seek alternatives
A new AlixPartners survey reveals that 55% of retailers now use carriers outside FedEx, UPS, and USPS, with alternative carriers growing 13% in volume. Amazon became the largest domestic parcel carrier in 2025, while FedEx and UPS are pivoting to B2B logistics. The trend is driven by rising consumer expectations (2.6 days max for free shipping) and escalating costs.
Jul 29, 2026 1 source