Topic
stores
Technology Turning Customer Data Into Real-Time Action Is Retail's Next Tech Challenge, Leaders Say
At the 4th ETRetail ShopFWD Summit 2026 in Bengaluru, retail technology executives from GIVA, Titan Watches, Bangalore Airport City, Ramraj Cotton, SAS Infra and Urbanic agreed that digital discovery and data-led personalisation are becoming more sophisticated, but physical stores still need human interaction and trust. The panel focused on equipping store employees with customer data to continue conversations online shoppers started, rather than replacing staff with screens.
Business New York's Candy Stores Sweeten Economic Gloom as Consumer Sentiment Hits Record Low
Despite US consumer sentiment hitting an all-time low in May, candy stores in and around New York City are expanding. Third-generation owner Mitchell Cohen of Economy Candy notes that consumers still buy affordable treats during economic downturns. Swedish chains BonBon and Candy King are opening new outlets, leveraging the 'lipstick effect'.