Effective June 10, 2026, a report by Which? reveals that many third-party phone chargers sold online pose "potentially lethal" risks, including electric shock and explosion hazards. These chargers, often sold by major retailers like Amazon, B&Q, and Debenhams, fail basic safety tests, raising significant consumer safety concerns.
Safety Concerns with Knock-off Chargers
The report by Which? found that 9 out of 15 chargers tested posed serious electric shock risks, while 8 presented potential fire or explosion hazards. The primary issues included:
- Inadequate insulation
- High-voltage stress test failures
- Plug pins not meeting British Standards
These defects can lead to electrical arcing, causing electric shocks, overheating, fires, and explosions. A counterfeit Apple USC-C 35W Power Adaptor was highlighted for its dangerous design, including the use of modeling clay to mimic a premium feel.
Impact on Consumers and Retailers
Consumers are advised to be cautious of very cheap chargers, even those from reputable platforms like Amazon and eBay. Which? emphasizes the importance of looking for CE or UKCA marks and importer details to ensure product legitimacy.
Regulatory Challenges and Calls for Action
Despite the implementation of the UK’s Product Regulation and Metrology Act in July 2025, enforcement has been slow. Which? advocates for stronger enforcement powers and accountability for online marketplaces, urging the government to make these platforms legally responsible for unsafe products.
"By making online marketplaces legally responsible for unsafe products, the government can set a world-leading standard for product safety in the digital age," said Sue Davies, Head of Consumer Protection Policy at Which?
Petition for Stricter Regulations
Which? has presented a petition with 150,000 signatures to UK Department of Business and Trade Minister Kate Dearden, calling for stricter regulations on online marketplaces and penalties for breaches. This move aims to enhance consumer protection and ensure safer products in the market.
Implications for Compliance Officers
For trade compliance officers and legal teams, this report underscores the importance of rigorous product safety checks and adherence to regulatory standards. Companies must ensure their products meet safety requirements and are properly marked to avoid legal repercussions and protect consumer safety.
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