Rail & Road #crosscountry#train
CrossCountry Ranked Worst UK Train Operator as Performance Scores Plummet
Birmingham-based CrossCountry has been ranked Britain's worst train operator by Transport Focus, with only 72% of stops on time and 7% of services cancelled in the three months to March 2026. Passenger satisfaction stands at 79%, well below the 87% national average. Transport Focus has called for urgent improvements to punctuality, information during disruption, and overcrowding.
Jun 18, 2026 1 source