Banking #rbi#banking
RBI Issues Stricter Norms to Curb Mis-Selling by Lenders: Consumer Protection Framework Finalized
The Reserve Bank of India has finalized its consumer protection framework under responsible business conduct guidelines, tightening rules on mis-selling, deceptive digital practices, and unauthorised bundling. The framework mandates explicit consent capture, interface defaults to 'No', and bans dark patterns, with effect from January 1, 2027.
Jun 16, 2026 1 source