Topic
data-analytics
Technology Turning Customer Data Into Real-Time Action Is Retail's Next Tech Challenge, Leaders Say
At the 4th ETRetail ShopFWD Summit 2026 in Bengaluru, retail technology executives from GIVA, Titan Watches, Bangalore Airport City, Ramraj Cotton, SAS Infra and Urbanic agreed that digital discovery and data-led personalisation are becoming more sophisticated, but physical stores still need human interaction and trust. The panel focused on equipping store employees with customer data to continue conversations online shoppers started, rather than replacing staff with screens.
Logistics Dohrn bets on camera data to cut fleet insurance costs
Dohrn completed a full-fleet conversion to dual-facing AI event recorders and saw accidents fall almost 20%, according to FreightWaves. CEO Robert Howard says carriers, not insurers, are driving the technology push as insurance premiums climb. The camera investment also speeds claims resolution and brings safety into customer RFP conversations.
Technology Why Companies Struggle to Put a Price on AI Services
BBC News reports that Microsoft, Google and Anthropic have invested hundreds of billions of dollars in large language models, yet pricing AI services remains difficult because token consumption is unpredictable. Goldman Sachs forecasts token usage will rise 24 times by 2030, while companies like Uber and Microsoft have already blown through coding token budgets.
Supply Chain Terminal raises $20M to unify fleet telematics data for insurers and fleets
Terminal, a Toronto-based telematics data startup, has raised $20 million in Series A financing to solve the fragmentation of fleet data from over 325 providers. Investors include Battery Ventures, Intact Private Capital, and Penske. The platform enables insurers to offer up to 20% premium savings for safe driving behavior.
Supply Chain How Intelligent Audit's DeepDetectAI Uses Machine Learning to Catch Hidden Freight Errors and Fraud
Intelligent Audit's DeepDetectAI, an AI-based freight auditing system, uses machine learning to establish a baseline of normal shipping activity and flag anomalies. Case studies reveal it caught a $1M fraud ring for a global eyewear giant and prevented $200K weekly overcharges for a manufacturer. The system was recognized by FreightWaves' AI Excellence Awards.
Logistics Freight Profitability: Why Machines Outperform Humans in Fleet Optimization
According to FreightWaves, focusing only on miles per truck overlooks critical profitability opportunities. Jake Dettmer of Optimal Dynamics explains how advanced decision automation and forward yield optimization help fleets maximize revenue per hour across their network, securing better margins even in tight markets. Machines are set to outperform human decision-making in complex freight optimization.
Supply Chain SONAR Upgrades Batch Rate Intelligence Into a Full RFP Pricing Engine for Freight Brokers
SONAR released a significant upgrade to Batch Rate Intelligence, expanding it from a bulk lane analysis tool into a complete RFP pricing workflow. The update includes forward-looking rate and seasonality insights, bid positioning, and risk visibility, along with expanded flatbed market data within STVI and STRI indices.
Supply Chain USDOT Awards Contract to FreightWaves SONAR for High-Frequency Freight Market Data
The U.S. Department of Transportation (USDOT) has awarded a contract to FreightWaves SONAR to provide high-frequency freight market data for federal transportation analysis, regulatory enforcement, and economic research. SONAR's real-time data across truckload, intermodal, ocean, and air cargo will enhance visibility into freight market health and supply chain conditions, supporting data-driven policy and industry transparency.
Commodities Kpler Secures $1bn Investment for Strategic Growth
Kpler, a leader in maritime analytics, has secured over $1bn from Sixth Street to enhance its market position and product offerings. This investment supports Kpler's expansion into new markets and strengthens its role in global trade intelligence.