Topic
ecommerce
Logistics DHL eCommerce to Acquire Baltic Parcel Carrier Venipak, Strengthening European Last-Mile Network
DHL eCommerce has agreed to acquire Lithuania-based Venipak Group, expanding its last-mile delivery network in the Baltic states. The deal adds Venipak's 800 parcel lockers, 25 logistics terminals, and capabilities in B2B and B2C delivery to DHL's global express network. It reflects ongoing consolidation in European last-mile delivery.
E-Commerce & Marketplaces Etsy Is In Its Flop Era, and Sellers Are Fleeing
Longtime Etsy sellers are leaving the platform in droves due to an influx of AI-generated art and drop-shipped goods, which have caused sales to plummet by up to 98% for some vendors. In response, a new crafts marketplace called Fybe will launch on August 1, explicitly banning AI and drop-shipping.
Missing Ebike Delivery Sparks 'Chatbot Hell': How AI Is Failing Last-Mile Customer Service
When an ebike went missing in transit from FedEx, the author spent months trapped in automated customer service loops with chatbots. The incident highlights a growing industry trend: corporations using AI to reduce human agent headcount, often creating 'sludge' that frustrates customers. For logistics operators, the story underscores the risk of alienating shippers and consignees when last-mile resolution fails.
Business Ecommerce Chiefs Evolve Into Full-Stack Strategists, FMCG and Retail Leaders Say at ETRetail Summit 2026
At the ETRetail Summit 2026, industry leaders from ITC, Zydus Wellness, Bajaj Consumer, IKEA India, and Campus highlighted that ecommerce roles have evolved from channel management to enterprise-wide strategy ownership, driven by supply chain agility, platform algorithms, and quick commerce growth.
E-Commerce & Marketplaces The Sale Starts Without You: Winning B2B Buyers Before They Call
B2B buyers now research and shortlist suppliers online before contacting sales. Unilog's CX1 Essentials offers small distributors a cost-effective way to build a professional digital storefront with clean product data and ERP connectivity.
Technology How to Maximize Your Ebike's Hauling Capacity: Family and Cargo Accessories Guide
A WIRED writer shares how he tricked out his Radwagon 4 ebike to replace a family car, detailing accessories for safely carrying kids and hauling cargo. The article outlines two configurations: the Family Wagon for child transport and the Grocery Getter for heavy loads, emphasizing modular accessories and safety gear.
AllHome Raises ₹200 Crore Series B Funding to Expand B2B Building Materials Platform
AllHome, a technology-led building materials startup founded by PharmEasy co-founders, has raised ₹200 crore in Series B funding led by Bessemer Venture Partners and Strides at a ₹2,000 crore valuation. The funds will be used to enhance its proprietary technology platform, expand experience centres, and invest in manufacturing as it targets ₹1,000 crore in revenue within four to six quarters.
E-Commerce & Marketplaces Why product differentiation and retention-first GTM will define D2C winners at ETRetail Summit 2026
At the ETRetail E-Commerce and Digital Natives Summit 2026, founders from ZOFF, Supertails, California Burrito, and NewMe argued that rising customer acquisition costs and diminishing returns from influencer marketing make retention-first go-to-market strategies and product differentiation critical for long-term D2C success. They emphasized building in-house creator ecosystems, evaluating influencer partnerships by engagement quality and geo-relevance, and focusing on repeat purchase behaviour over viral spikes.
E-Commerce & Marketplaces Why trust, authenticity and wellness are redefining the future of beauty brands, says Blossom Kochhar at ETRetail E-Commerce and Digital Natives Summit 2026
Blossom Kochhar, Chairperson of Blossom Kochhar Group of Companies, told the ETRetail E-Commerce and Digital Natives Summit 2026 that modern beauty consumers demand science-backed transparency and holistic wellness. She emphasized that trust, ethical practices, and AI-driven personalization are defining the next generation of brands.
E-Commerce & Marketplaces StubHub UK Ordered to Refund Over 50,000 Customers and Pay £900,000 Fine for Hidden Fees
StubHub UK has been ordered by the CMA to refund more than 50,000 customers and pay a £900,000 fine for failing to display mandatory fees upfront. Each customer will receive an average of £10 per transaction. This action is part of the CMA's broader crackdown on drip pricing under the new Digital Markets, Competition and Consumers Act.